Frequently Asked Questions.
Where Do You Deliver To?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
How Do Deliveries Work?
We offer a Next Day delivery service. Please note that we are unable to offer timed deliveries. We deliver by courier and your flowers will be shipped in a box safely wrapped and with a small source of water. As flowers are perishable we can’t re-attempt delivery.
Do You Ever Substitute Flowers?
My Flowers Didn’t Arrive! What Do I Do?
How Do I Take Care Of My Flowers?
To keep your flowers as fresh as possible we recommend trimming the stems at a 45° angle and putting them in cold fresh water straight away. Please don’t forget to change the water every few days to make sure the flowers stay their freshest longest. It’s important to keep them away from direct sunlight and sources of heat.
Which Flowers Are Not Safe Around Pets?
Some flowers are toxic to cats & dogs, so we advise you keep them away from your pet: Asparagus Fern, Lillies, Delphiniums, Tulips, Chrysanthemums, Peonies.